Indane Topic 2026 - The Business News Latest Business, Finance & Market Updates Thu, 12 Mar 2026 14:18:32 +0000 en-GB hourly 1 https://wordpress.org/?v=6.9.4 https://thebusinessnews.in/wp-content/uploads/2026/03/cropped-favicon-150x150.png Indane Topic 2026 - The Business News 32 32 Indian Oil Gas Booking Faces Major Disruption Amid Surge in Demand https://thebusinessnews.in/indian-oil-gas-booking/ https://thebusinessnews.in/indian-oil-gas-booking/#respond Thu, 12 Mar 2026 14:18:32 +0000 https://thebusinessnews.in/indian-oil-gas-booking/ The Indian oil gas booking system has encountered severe disruptions as demand for LPG cylinders skyrockets, leading to longer wait times and increased prices.

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]]> Significant Disruption in LPG Booking

The Indian oil gas booking system, particularly Indane’s LPG refill service, has faced a major disruption due to an unprecedented surge in customer demand. This situation has resulted in a crash of the booking system across the country, leaving many consumers frustrated.

The volume of calls to Indane’s IVRS and missed call booking numbers has reportedly increased by 8-10 times the usual levels. This spike in demand has overwhelmed the existing infrastructure, leading to longer wait times for customers seeking to book their LPG cylinder refills.

Government Response and Supply Challenges

In response to the rising demand, the government has increased the minimum waiting period for booking a domestic LPG cylinder refill from 21 days to 25 days. This adjustment reflects the severe imbalance between supply and demand, as the supply of domestic cylinders has been reduced by 50% while demand has surged by 50%.

As a result of these challenges, the price of a standard 14.2kg LPG gas cylinder in Delhi has risen to ₹913, marking an increase of ₹60. The situation is further complicated by geopolitical tensions that have delayed imports, which account for 60% of India’s LPG needs.

Consumer Reactions and System Failures

Consumers have expressed their anxiety over the situation, with reports indicating that many have crowded distribution centers with empty cylinders, seeking immediate replacements. An employee at an Indane distribution center noted, “People were anxious and crowded the office with their empty cylinders to get new ones.”

The disruption has not only affected consumer bookings but has also impacted the vendor invoice management system, which is currently down, according to a distributor in Bengaluru. Additionally, one consumer in Madipakkam reported that the IVR system kept repeating its message, further adding to the frustration.

Looking Ahead

As the situation evolves, the focus remains on stabilizing the supply chain and addressing the overwhelming demand. While domestic production has been prioritized, uncertainties regarding the timeline for resolving these issues persist. Details remain unconfirmed.

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]]> https://thebusinessnews.in/indian-oil-gas-booking/feed/ 0 Indane Gas Booking Issues Cause Long Queues in Lucknow https://thebusinessnews.in/indane-gas-booking-issues-cause-long-queues-in/ https://thebusinessnews.in/indane-gas-booking-issues-cause-long-queues-in/#respond Wed, 11 Mar 2026 08:30:46 +0000 https://thebusinessnews.in/indane-gas-booking-issues-cause-long-queues-in/ Indane gas booking issues in Lucknow have resulted in long queues outside LPG distributing agencies as customers struggle to secure refills.

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]]> Long Queues and Customer Frustration

Long queues have formed outside LPG distributing agencies in Lucknow as customers face significant challenges in booking Indane gas cylinders. The online gas booking system, which includes the IVRS helpline and other digital platforms, has been rendered inoperative due to a technical snag, leaving many consumers waiting for hours to secure their refills.

Reports indicate that some customers have resorted to purchasing cylinders on the black market, with one individual, Hasan Faisal, stating, “I bought a cylinder for Rs 1,050 while the regular rate is around Rs 900. In a crisis, we have to manage somehow because there is no supply.” This situation has raised concerns among residents about running out of gas before their refills arrive.

Technical Issues and Customer Complaints

The disruption in the booking system has been attributed to a shortage of commercial LPG cylinders, a situation exacerbated by geopolitical issues involving countries such as Iran, the US, and Israel. Despite claims from LPG companies that the booking system is functioning normally, many customers have reported difficulties in connecting to the Indian Oil Corporation booking helpline.

Additionally, the IVR system has a limitation that disconnects consumers attempting to book a second refill within 25 days of their previous booking, further complicating the process for those in need of gas. A customer named Madhu Menon expressed frustration, saying, “Got this message saying my last cylinder was delivered on 25 Feb and I can’t order again till late March. Except I haven’t ordered a new cylinder since early 2025! Then I discovered clear fraud!”

Concerns Over Fraud and Supply Disruptions

Menon’s experience highlights a growing concern among consumers regarding potential fraud in the distribution process, with claims that cylinders booked in their names are not being delivered. “Clearly there is some fraud going on where these cylinders are being delivered to someone else,” Menon added.

The Centre has revised the priority order for domestically produced natural gas in response to these supply disruptions, indicating a broader impact on the market. Meanwhile, consumers are encouraged to utilize alternative digital booking methods such as SMS booking, missed call services, or mobile applications to navigate the ongoing issues.

Looking Ahead

As the situation develops, many customers remain uncertain about when the technical issues will be resolved. Agency staff have stated, “There is a server issue right now. It should be resolved soon.” However, details remain unconfirmed regarding the timeline for restoring full functionality to the booking systems.

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