In the wake of escalating tensions in West Asia, Air India has found itself navigating a complex landscape of operational challenges. Previously, the airline maintained a robust schedule, including flights to Israel, but the ongoing conflict has forced a significant pivot. As of April 6, 2026, Air India has suspended all flights to Israel until May 31, 2026, leaving many travelers stranded and uncertain.
The decisive moment came as Air India and Air India Express operated a total of 30 flights to and from the West Asia region on April 6, 2026, with 10 of those being non-scheduled flights specifically to and from the United Arab Emirates. This marked a critical shift in strategy, as scheduled operations at UAE airports, including major hubs like Dubai and Abu Dhabi, remain suspended.
The immediate effects of this development are profound. Approximately 40,000 Indians in Israel are facing significant challenges due to the suspended flights. In response, Air India is offering passengers booked on these suspended routes the option to rebook for a later date without additional charges or to request a full refund. This proactive approach aims to alleviate the distress experienced by affected travelers.
Air India continues to operate long-haul flights to destinations in North America, Europe, and Australia as scheduled, ensuring that not all operations are hindered by the current geopolitical climate. Moreover, Air India Express passengers can rebook on alternative services operating from any UAE station to destinations in India without incurring extra costs.
To further support passengers, Air India is in direct contact with those affected, reaching out using registered mobile numbers to provide updates and rebooking options. This initiative underscores the airline’s commitment to customer service during these turbulent times.
According to an airline spokesperson, “These flights are being operated with the requisite permissions from the relevant Indian and local regulatory authorities in the UAE.” This statement highlights the regulatory compliance that Air India is adhering to while navigating these operational changes.
As air travel between India and key West Asian hubs adjusts to evolving operational constraints, the Indian Embassy in Tel Aviv has also launched a large-scale registration drive for Indians in Israel. This initiative aims to ensure that those stranded have access to necessary support and resources.
In addition, Air India provides a 24×7 emergency helpline for Indians in Israel, further emphasizing its dedication to assisting its passengers during this crisis. The situation remains fluid, and details regarding future operations may evolve as the geopolitical landscape changes.
As the airline adapts to these unprecedented circumstances, the focus remains on ensuring the safety and convenience of its passengers while maintaining operational integrity across its broader network.